24/7 Professional Monitoring
We are here 24/7/365. Offering complete protection for you and your family
We instantly respond when your alarm activates and notify you & nominated keyholders
Action24 have immediate access to Gardaí, Fire and Ambulance services in the case of an emergency
Premises monitored by Action24 are registered on the Garda Pulse System
We are fanatical about excellent customer service. It is our number one metric and guides everything we do
Unlimited standard service calls during normal business hours Monday to Friday
Full warranty and free replacement of system parts. Battery replacement included (T&Cs apply)
You will get a notification from your smart device through our app followed by a phone call from our ARC

How Alarm Monitoring Works

 

Our Alarm Receiving Centre (ARC)

Our ARC is certified to European Standard EN50518 – the highest level standard an ARC can receive. To meet EN50518, an ARC must operate 24/7/365, including during a crisis and have comprehensive reaction time based on the risk priority for the customer. EN50518 certification covers all elements of monitoring centre operations from HR & admin all the way through to response times, even the type of doors used within our ARC!

We are licensed by the PSA and certified by SSAIB annually across a range of standards (including PSA 2006_12, I.S. EN50131-1:2006, PSA 74:2019, PSA33:2014, SR45:2013 + A1:2014 , SR 25:2005 , IS 228:1997, BS: EN50518 – 1:2013, BS: EN50518 – 2:2013, BS: EN50518 – 3:2013).

Our People

We are people looking after people. We are fanatical about customer service. All of our valued staff members have been trained to exceptionally high standards, are Garda vetted and are individually licensed by the PSA. We identify suspicious activity, acknowledge false alarms and recognise unusual patterns of behaviour with the aid of advanced technology so threats are verified and appropriate actions are taken.

CONTACT OUR EXPERT TEAM
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