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Our Alarm Receiving Centre (ARC), is certified to European Standard EN50518 – the highest level standard an ARC can receive.

To meet EN50518, an ARC must operate 24/7, including during a crisis and have proper reaction time based on the risk priority for the customer. Certification for EN-50518 covers all elements of the operation of a monitoring centre from HR and admin all the way through to response times, even the type of doors used within our alarm receiving centre! The Action24 ARC is also certified under PSA 33, this is a license issued by the Private Security Authority (PSA) in Ireland . All of our valued staff members have been trained to exceptionally high standards, are Garda vetted and are individually licensed by the PSA . We are a people driven business and we are passionate about empowering all employees to reach their potential.