5★ Customer Service
Customer Service is our main priority. When our customers are happy, we are happy!
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Frequently Asked Questions
Please check out our FAQ to find answers and guidelines to common queries relating to your Action24 Security System.
To change your billing details, please email us at firstname.lastname@example.org with your request and please include the 1st line of your home address so we can verify your Action24 account.
The smart alarm system that we have installed for you is a wireless system. The sensor and internal beams we have fitted contain batteries which need to be changed every 3-5 years.
The supply and fit of these batteries is covered under your maintenance and monitoring agreement with us.
If you get a low battery alert from your system you do not need to contact us. Your system is still connected and monitored.
The Customer Service Team will arrange an engineer visit with you in due course.
Give us a call @01 297 3333, select 1 to talk to one of our team members and we will work out the best option for you. Alternatively, see Moving Home, fill in your details and we’ll be in contact with you.
Yes, that is no problem. Please call our sales team @ 01 297 3333, option 1 and we can work out a date to suit you.
Check out our new information source.
Action24 have written various articles to provide an informative source of general home security advice. If there is anything you need to know relating to the security of your home or business or both, please call us: 01 297 3333 or fill in the contact form above.