Customer Support

If you would like to book in a service please contact our Service Team:

Email: service@action24.ie

We hope you are satisfied with your Action24 Security System. Please find some helpful information below.

Info Hub: Informative articles relating to general security advice
FAQ: A list of frequently asked questions which may help you with your query
Support Videos: A video library showcasing short demonstrations relating to your system
Customer Initiatives: Action24 Referral Reward

Info Hub

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Why do I need an alarm?

10th August
5 minute read
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Action24 Fast Facts

2nd August
5 minute read
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FAQ

What is a Smart Alarm?

Home security isn’t your standard wired system anymore. Our smart alarm system allows for complete home control via your smartphone, tablet or pc. You can control your security system, WiFi cameras, a video doorbell and you can even schedule your lights from anywhere.

Can I add cameras and other devices to the Smart Alarm?

Yes, you can enhance your alarm system with our additional products:

  • WiFi Cameras
  • Video Doorbell (SkyBell)
  • Smart Plugs
  • Fire Protection (Smoke Detectors and CO Detectors)

View All Products

Does the installation take long? What’s involved in it?

The average security system on a 3 bedroom house for example would take 2 to 3 hours.

Our engineer will fit the Bell Box, internal contact and motion sensors and the Touchscreen Control Panel.

You will be shown how to use the Control Panel with the App.

Additional devices like a WiFi camera and the Skybell which require sufficient broadband could take more time to install.

Will a Smart Alarm work with pets in the home?

Yes, Action24 internal motion sensors are pet friendly. Plus our smart security system allows you to check in on your pet remotely via Internal Cameras.

 

 

What if I have an old alarm system, will you remove that?

We can remove old alarm systems on the day of your new Action24 Alarm installation. If you require removal at an earlier date, our engineers can power down your old system and then return on the day of installation to remove the old alarm system and install the new equipment.

Support Videos

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Smart Alarm System
1 min 5 sec
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Adding New Users
48 seconds
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Remotewatch HD CCTV
1 min 39 sec

Action24 Referral Reward

As an Action24 customer, you can benefit from our Referral Reward:

€50 One4all Gift Card

YOU SPREAD THE WORD. Recommend Action24 to a neighbour, friend or family member. Ensure they mention your name when they contact Action24.

WE SPREAD THE REWARD. When the referred person books their new Action24 Alarm System and it is installed, we will send you out a €50 One4all gift card via post.

REPEAT 😉 You can refer as many people as you like. When referred people sign up, you will receive the referral reward.